Case study #2 - A local finance company in Shanghai

Provide consultancy towards organization setup, leadership development and management transformation. Senior advisor to company CEO.

  • Improved margin per work order by 23%.
  • Increased employee retention by 14%.
  • Restructure spans and layers for more effective operations management.
  • Introduced standardized work and visual management.
  • Introduced performance/KPI management, and merit-based career pathways and incentives.
  • Introduced leadership and operations management training camps.
  • Departments introduced 32 improvement projects within their first year.
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